Workflow 2.0 - Mulitiple-process Support

 

Automation of Transaction oriented processes

  • Highly structured and high volume execution
  • Business integration and process automation
  • Examples:
    Invoice processing, Accounting, Logistics, Financial services

People-centric process - Collaborated processes  

  • Human interaction
  • Semi automated and less structured
  • Intensive forwarding of documents and forms between different editors across departments, or inside & outside the organization, e.g.
  • Collaborative human interaction
  • Ad-hoc projects
  • Examples:
    Investment proposal, project proposal, travel reimbursement, claims settlement, product research and development reporting, change management

 

Further Information: