PAVONE CRM – Effectively Managing Sales and Marketing Activities
“In particular, the company-wide, unified view of all our customer-related processes gives us a decisive advantage. It (PAVONE CRM) allows us to execute seamlessly all (customer-related) tasks, which improves services and customer retention.”
PAVONE CRM is a complete marketing, sales, and customer services solution for team collaboration. It serves as the core component for top-down, cross-team marketing, and sales activities. Customers has benefited from PAVONE CRM in automating all sales processes, from the initial address acquisition to purchase orders. This system can be easily integrated with sales representatives' daily workplace, as well as your routine selling workflow processes.
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Highlight 1: Component of Campaign Management
Every business desires successful marketing campaigns that penetrate new customer ground. PAVONE CRM makes this come true and guarantees coordinated processing of cost-effective marketing activities.
With PAVONE Campaign Management component, you are enabled to:
- Plan, carry out, assess and analyze all marketing activities of all incoming and outgoing channels.
- Connect with your target group with relevant, personalized messages and create long-term relationships with your customers.
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Highlight 2: Component of Address and Contact Management
Professional contact management is the first step towards individualized and efficient customer interactions as well as customer satisfaction.
PAVONE Address and Contact Management component makes it easy to maintain and re-use customer and supplier addresses information in relevant business domains.
We provide:
- Intuitive user interface - enables easy data entry and retrieval of contact data.
- Increased efficiency – full-text search and filter functions for single or group contact lists.
- Optimized direct marketing processes - address lists are stored for future use.
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Highlight 3: Component of OfficeGateway
PAVONE CRM offers an optional component of PAVONE OfficeGateway. Via this innovative tool, members of marketing and sales teams may take advantage of document editing, formatting, and printing functions offered by Microsoft Office, OpenOffice and IBM Lotus Symphony. At the same time, users are empowered to share documents, data, and digital assets via PAVONE OfficeGateway in enterprise applications.
Benefits:
- Cost savings - integration with Microsoft Office, OpenOffice, and IBM Lotus Symphony.
- Secured web-based reporting – financial reports, risk analyses, customer change requests, tables, etc.
- Value-added integration – data aggregation from IBM Lotus Notes applications to auto-generate marketing report, sales presentations or spreadsheets in Microsoft Office, OpenOffice, or IBM Lotus Symphony.
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