PAVONE Enterprise Office

 

„We need for our sales department a system to store and organize all sales-related documents. With PAVONE Document Management we are able now to extract data from the ERP system and put together with Microsoft Excel and Lotus Notes documents.”

Michael Ziegler IT Leiter Joh. Barth & Sohn GmbH & Co. KG

 

PAVONE Enterprise Office is the most advanced and complete office collaboration system that is available in the market. Not only does it foster advanced integration and collaboration functionalities in day-to-day business scenarios, but also it increases workplace productivity with smart tools. With PAVONE Enterprise Office, users are enabled to react faster and more precisely in coordinating customer contacts, enacting on sales leads, and managing targeted marketing campaigns.

 

PAVONE Enterprise Office can easily be customized. It delivers the following critical modules for your success:

 

  • Campaign Management

    Every business desires successful marketing campaigns that penetrate new customer ground. PAVONE CRM makes this come true and guarantees coordinated processing of cost-effective marketing activities.

     

    With PAVONE Campaign Management component, you are enabled to:
     

    • Plan, carry out, assess and analyze all marketing activities of all incoming and outgoing channels
    • Connect with your target group with relevant, personalized messages and create long-term relationships with your customers.

  • Address and Contact Management

    Professional contact management is the first step towards individualized and efficient customer interactions as well as customer satisfaction.
    PAVONE Address and Contact Management component makes it easy to maintain and re-use customer and supplier addresses information in relevant business domains.

     

    We provide:

     

    • Intuitive user interface - enables easy data entry and retrieval of contact data.
    • Increased efficiency – full-text search and filter functions for single or group contact lists.
    • Optimized direct marketing processes - address lists are stored for future use.

  • Sales Monitoring

    In PAVONE Enterprise Office, all sales activities and processes can be automated, from initial address acquisition to purchase orders. This system can be easily integrated with sales representatives' daily workplace, as well as your routine selling workflow processes.

     

    The integration of social competency-driven PAVONE STRUCTOGRAM®-CRM puts us ahead of our competitors.PAVONE STRUCTOGRAM®-CRM is a platform independent component. It is solely made for quickly gaining and sharing insights of customers’ personality, preferences, buying motives, and combined with the best product offering.

     

    PAVONE STRUCTOGRAM®-CRM automatically recommends communication methods as well as sales tips. In addition, it centrally stores results in order to share the knowledge across teams. The enterprise will not loose insights of the client, including the client’s organizational core culture, even when key people leave or change roles.  

  • OfficeGateway

    PAVONE OfficeGateway is an innovative tool to ease up the pain of editing or combining documents with different source formats. Members of marketing and sales teams may take advantage of document editing, formatting, and printing functions offered by Microsoft Office, OpenOffice and IBM Lotus Symphony. At the same time, users are empowered to share documents, data, and digital assets via PAVONE OfficeGateway in enterprise applications.

     

    Benefits:
     
    • Cost savings - integration with Microsoft Office, OpenOffice, and IBM Lotus Symphony.
    • Secured web-based reporting – financial reports, risk analyses, customer change requests, tables, etc.
    • Value-added integration – data aggregation from IBM Lotus Notes applications to auto-generate marketing report, sales presentations or spreadsheets in Microsoft Office, OpenOffice, or IBM Lotus Symphony.

  • Document Categorization

    Companies often encounter address documents with conflict data, purchasing orders with different versions, multiple copies of the same information among different departments. PAVONE Enterprise Office conveys a multi-dimensional categorization practice for reducing information conflicts. More important, it is a time-saving method of sharing documents among different business units in-and-outside an organization.

     

    For example, in PAVONE Enterprise Office, a customer contact document can be:
     
    • categorized under more than one relevant business unites, e.g. sales and marketing department, accounting, production, etc.;
    • tagged with a number of key words, such as time, industry sector, product purchased, specific contact person/stakeholder(s), etc;
    • classified under name(s) of sales representative(s) without disrupting the official organizational document keyword or categorization structures;
    • linked with appropriate address header and footers for any invitation or business letters
    • secured with access control rights for read, or editing;

PAVONE Enterprise Office implements the reality of a multi-dimensional business world into business documentation management.

 

 

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